Josh Coe

I'm a UCaaS/CCaaS consultant, currently building tools and workflows around Zoom Phone and Zoom Contact Center, with a growing focus on agentic AI systems — Claude Code, MCP, and the tooling that connects them to real infrastructure. Before this, I spent 22 years in the U.S. Army as a Counterintelligence Special Agent and Computer Network Exploitation Operator, working across offensive cyber operations, digital forensics, and counterintelligence. Based in Michigan.